For 5 months, users of PN-40s with Macs running Lion couldn't even connect their devices to their computers. I gave up entirely when it became clear that they had lost all interest in supporting their existing customers who didn't use Windows, after initially making some positive moves toward supporting MacOS. Then I got a Droid, and it kind of became redundant. I lost interest due to the increased download time. It got too big and rather than expand capacity, they chose to start throttling downloads heavily. I suspect the Map Library has become a victim of its own success, and then the smartphone boom. They're a small company, and their business model has been changing rapidly over the past 4 years, away from their traditional products which were probably seeing a slowdown in sales and toward a subscription-based constant revenue stream. Not everyone buys the latest & greatest release every year. So is software like StreetAtlas, XMap & Topo.
The InReach, being a subscription service, is a revenue stream.